FAQ

Provided you have an adequate internet data plan for your smartphone and a Remind'em installed, it is free to send and receive reminders over Remind'em.

Remind'em app uses your phone's internet connection to send and receive reminder. As long as your phone is not roaming and you have not exceeded your data limit, sending reminders over Remind'em should not cost you extra.

If you are concerned about data usage, we recommend that you use a Wi-Fi connection, if possible.

We ask for your phone number because that is how Remind'em sends and receives reminders between you and your contacts, similar to how the SMS system would.

Your address book data is private to you. No one else using Remind'em has access to your address book data, unless you share the data. We value your privacy and we have not, do not, and will not ever sell your personal information to anyone. If you would like to learn more about our Privacy Policy, please take a look at our Privacy Notice.

Remind'em does not store any of your information on anyone else's systems. Remind'em looks at the phone numbers in your address book, then checks to see which of those numbers are registered with Remind'em. This allows any Remind'em users from your address book to appear as contacts in your Favorites. During this entire process, only the phone numbers are sent to Remind'em for lookup, securely, over an encrypted connection. No other information, such as names, emails, and addresses are sent. So that you know to whom you are sending and receiving reminders, the app then displays the names from your address book.

Your friend's phone number must be in your phone's address book in order for you to start a chat with them in Remind'em.

If you cannot see your friend in Remind'em, please follow these steps:

  1. Ensure that your friend has Remind'em installed on their phone.

  2. Double check that your friend's phone number is entered correctly in your phone's address book.

  3. Open Remind'em and refresh the Favorites screen.

Contacts in your phone address book that have Remind'em will be displayed in the Favorites screen (Select contact screen for Android). In Remind'em, you can only send reminders to these contacts.

If you still do not see your friend in your Remind'em list, it is possible that your friend does not have Remind'em. It's easy to invite your friends to Remind'em so that you can all enjoy the application together.

When you star a contact, the reminder received from the contact will automatically set as a reminder and an alarm will ring at the reminder scheduled time. You can enable this feature for your Close and VIP contacts.

When you disable star for a contact, the reminder received from the contact will be there in your incoming reminders but will not set as a reminder. But you can still set that reminder in your device with just a button click.

If you do not want to see the reminders from a particular contact then you can block that contact from settings and you will no more see reminders from the blocked contact.

You can send a Remind'em invitation via our Tell a Friend / Invite feature. This allows you to send an SMS or email with a download link. Depending on what phone you are using, you may also see an option to send an invitation on another messaging application, or to post a message on Facebook telling your friends about Remind'em and directing them to a download link.

Settings->Contacts->Tell a friend.